Saturday, May 12, 2007

What makes a great Real Estate Agent...A Loan Officers Prospective.

I have seen many great Real Estate Agents on this website and others, I thought it would be good to share with you a couple of the key points of what makes a great Real Estate Agent, from my prospective, a Loan Officer.

I had the priviledge of meeting with Dena Dorsey of Remax in Oakland, in Alameda County, California, mainly as a thank you for her referring me a client of hers who was looking into her options. Dena had talked with the client about selling their home, they were going through a separation, and didn't really know how to handle the break up. Dena met with the prospective client, and after going through the discussion of listing the property, thought it would be a good idea to also look into refinancing. She gave them my information and we went through the options. After working the numbers, it did make it possible for the client to refinance, and for the wife to keep the house. So, long story short, I got the loan, but Dena lost the listing. I think this is one of the key factors to what makes a great Real Estate Agent. Dena could have listed the property, marketed it, and sold it, but was that really what the client wanted? Not really, they wanted options, and Dena gave them those options.
In talking over dinner at Mijori Sushi in Oakland, I got an even better impression of what a great Agent she is. Her focus in all of our discussion, was on protecting her clients, not ensuring she would get a commission. That is rare in this business, and deserves praise. Whether it was focusing all aspects of the transaction, inspection, appraisal, or even the loan, Dena has focused her efforts on ensuring the transaction is benefitial to her client, and no one else.
I think maturity, experience in the business (10 Years), and integrity go along way. These things can't be taught, they are simply absorbed, and lived out in our everyday, professional, and personal lives. Dena understands life, and certainly lives that out through Real Estate.
She is a great Real Estate Agent.
You can contact her at her website .

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